Support
Most answers are in the docs. If yours is not, write to us: a person replies, usually within 2 business days.
Look here first
Quickstart
Create an account, connect a channel and send a first post, in the app or from the API.
Docs and FAQ
Concepts, one guide per channel, and the questions people ask most.
API reference
Authentication, errors, idempotency, webhooks and every endpoint.
Status
Is OmniPosts up? The website, database, publishing worker and platform connections, live.
Write to us
Every topic goes to join@omniposts.dev. Choosing a topic fills in the subject line so your message reaches the right person faster.
| Topic | Good for | Write |
|---|---|---|
| Product support | Help with your account, a channel, a post or the API. Include the link from the post's page (/app/groups/…) and its "Details for support" text if you have it. | Email support |
| Plans and the waitlist | Questions about the plans, the beta waitlist, or getting a place on Creator or Pro. | Email us |
| Billing and refunds | A charge, an invoice or a refund. See the Refund Policy. | Email billing |
| Privacy and grievances | Access, correction, deletion or export of your data, or a complaint. Most requests can be done yourself in Settings; see Privacy, Data deletion and the Grievance officer. | Email privacy |
| Security | A vulnerability or a security question. See Security. | Email security |
| Legal | Contracts, data processing agreements and notices under the Terms. | Email legal |